Shipping policy

Shipping Policy
Last updated: October 15, 2026

Where we ship
We ship to the United States, Canada, Australia and the United Kingdom.

Processing time
Orders are processed within 2 to 4 business days (Monday to Friday, excluding holidays) after your order is confirmed.

Delivery time
Once your order has shipped, delivery takes an estimated 4 to 8 business days. In total, most orders arrive within 6 to 12 business days after being placed. These are estimates, not guarantees. During busy periods such as Black Friday and Christmas, or because of customs, weather or carrier delays, your order may take longer.

Tracking
When your order ships, we will email you a confirmation with a tracking number and link. Tracking information can take 24 to 72 hours to update.

Shipping costs
Shipping costs, if any, are shown at checkout before you pay.

Import duties and taxes
We cover import duties and customs fees on your order, so you will not be asked to pay anything extra when it arrives. Any sales taxes that apply are shown at checkout.

Incorrect address
Please check your shipping address carefully before paying. If you need to correct it, contact us immediately, before your order ships. We are not responsible for orders delivered to the address entered at checkout if that address was incorrect.

Delayed or lost orders
If your order has not arrived 30 days after the date you placed it, contact us and we will send a replacement or give you a full refund. If your order arrives damaged, see our Return & Refund Policy.

Multiple items
If you order more than one item, they may ship separately and arrive on different days.

Contact: myoyelia@yahoo.com. We reply within 48 business hours.